// Free Tool — Trades
What Are Missed Calls Costing Your Trades Business?
Every call your HVAC, plumbing, or electrical shop misses is a job that went to whoever picked up. Put in your real numbers and see the annual figure — every number traces to your inputs, and every assumption is shown.
All inbound calls to your business line.
Calls that ring out, hit voicemail, or come in while you're on a roof — 25%
Your typical ticket — a service call, a repair, an install.
$
Of the calls you do answer, how many become booked jobs — 60%
Optional — refine the picture
Leave these at 0 and the tool works fine without them.
Share of customers who come back for future work — 0%
Missed calls that come in evenings and weekends — 0%
Est. annual revenue lost to missed calls
$0
Missed calls / week
0
Lost jobs / year
0
Lost / month
$0
Lost / week
$0
Straight multiplication of your four inputs — no hidden coefficients. Optional inputs add labeled assumptions, shown below the calculator.
How we got this number
Every assumption, in the open
- 52 weeks a year — missed calls don't take vacations.
- Missed calls are assumed to book at the same close rate as answered calls — your close-rate slider, applied to the calls you never got.
- Lifetime value assumes a repeat customer returns ~3 more times over the relationship. That's our one assumption in the repeat math — it's conservative for trades, and it's right here, not buried.
- After-hours calls are the emergency, premium jobs. We apply a conservative 1.3× to that slice only — never to the whole number.
- Everything else is your inputs, multiplied. Nothing inflated, nothing hidden.
This is just missed calls. See what else is leaking.
The free audit ranks every hole in your operation — scheduling, invoicing, follow-ups — with payback windows. About 3 minutes.
Estimates only, for planning purposes — not a quote or a guarantee. The math is deliberately simple so you can check every step yourself. No data leaves your browser; nothing is stored.